FansEdge Reviews

My package that was supposedly delivered on the 26 of JULY never came and when I live chated them about it 8 days later, since they don't have a phone number, the person did not care and said wait another 3 days. Complete trash, only shopping at amazon now.

Item came 3 days sooner than expected. Product came damaged, but they are reshipping my item to replace the broken one. Fast customer service. Only issue is I didn't get tracking info, but not upset being item showed up way earlier than expected.

Cristin helped me out getting the right product shipped to my home after the wrong product showed up twice. She kept in constant communication with me giving me updates about the status of the new product and when it was on its way. Cristin is wonderful at her job and cares a lot for her customers.

I had a issue with a return item purchased from Fansedge
It was possibly lost by Usps or misplaced and not active in there System
I spoke with Representative Ryan from Fansedge who was very knowledgeable and completely upfront about all possible solutions to this problem
Ryan made me feel completely at ease and made my experience vey positive and was professional throughout are conversation
Ryan is definitely a exceptional employee and should be commended for job well done

Spoke with Adam over the phone about my return. I made a mistake on the shipping cost and bought the wrong size shirt. He was very understandable about my situation and decided to waive the shipment fee. I am overall please with FansEdge and the way customer service managed to answer my phone right away. Not to mention their discounts. Love it! Go Dawgs.

I ordered a Yankees t-shirt on June 12th. Per their site statement it should ship next day and take 3-7 days to arrive. You would have to have it well before the game on June 24th correct? Nope! It takes 72 hours to ship, then goes from Ohio to Cornwall, CT to Albany NY to Massachusetts and then back to Albany NY. I live in Kingston NY. So something that landed in Albany NY on June 18th is now going to get to me on June 25th. The best kicker is I chat with a rep who answers me at first, then pretends to type for 25 minutes. All I was offered was free shipping!

Do not shop with these people. Took over two months two get two shirts. When they arrived they were so cheap looking. Sent them back and it costs $9.99. So cost us money for NO product. Scam. Their business model is to sell crap and make money on returns. Customer sevice was a joke... Horrible place!

Terrible business practice! They offer express shipping and they take 2 weeks to ship the item! Stay far far away!

I bought a Coliseum brand hoodie this spring from FansEdge, but it was such poor quality that I have a hard time believing that it was not a knock-off. When the package arrived, I was very excited, but also dismayed at the package- it was so small and light, I thought I had received the wrong item!

There was a tag with a hologram logo, but there were a half dozen threads hanging out, the seams were poorly constructed with asymmetrical stitching, and the fabric itself looked like a vintage-style weave with cream and blue threads in the photo, but the cream and blue weave was a sort of pattern literally printed onto the fabric. The entire item was extremely lightweight, about the total weight of a tee-shirt, including the zippers.

I hope that people read my review and seriously reconsider giving this website money. I will definitely never buy from FansEdge again.

Matthew was very helpful! Always a pleasure dealing with the memorabilia side of FansEdge. I've been a customer for years and will continue to be one for years to come because of OG's like Matthew.